General
Please have a look at our latest competitions running on our social media pages:
Facebook: https://www.facebook.com/jeankelly.southafrica/
Twitter: @jeankellyCPT
Instagram: jeankellyCPT
No you can checkout as a guest.
Please contact us to find your nearest retailer.
Once you have found an item, you like. Select your size and quantity, click on the ‘ADD TO CART’ button.Then a message will pop up giving you the option to continue shopping or view cart + checkout.Review the items in your shopping cart by clicking the ‘SHOPPING CART’ link at the top right side of the page. You can use the ‘X BUTTON” to remove the item form the basket.
Returns & Exchanges
Please forward the product and information to:
Jeankelly
PO Box 53347
Kenilworth
7745
- A copy of your receipt or pertinent information (your name, address & phone number).
- Notation of your request for exchange.
Note: items on clearance or promotion may not be sent back for exchange.
Jeankelly take pride in the quality of their products. If you bought your bag or accessory from our website, we will be happy to exchange your purchase within 14 days of receipt.
If you bought from a retailer, please contact that retailer for assistance. We can only accept exchanges for orders bought through our website. If you have any questions please contact us before sending the items back.
Shipping & Delivery
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
Yes you can track fastway parcels online at www.fastway.co.za
SA postal parcels at www.sapo.co.za or call 0860 111 502.
Unfortunately, you may only ship to one address per order.
Free shipping on orders over R499 or more (3-4 working days excluding weekends) , standard shipping R55 ( 3-4 working days excluding weekends).
Outlying areas (5-6 working days delivery excluding weekends)
After you place your order, you will be sent an email confirming that it has been received.
All areas within South Africa. Please contact us using the contact form for international shipping inquiries.