Frequently Asked Questions

General

Competitions

Please have a look at our latest competitions running on our social media pages:

Facebook: https://www.facebook.com/jeankelly.southafrica/
Twitter: @jeankellyCPT
Instagram: jeankellyCPT

Do I need to set up an account to place an order?

No you can checkout as a guest.

Find a Retailer

Please contact us to find your nearest retailer.

How do I make a purchase?

Once you have found an item, you like. Select your size and quantity, click on the ‘ADD TO CART’ button.Then a message will pop up giving you the option to continue shopping or view cart + checkout.Review the items in your shopping cart by clicking the ‘SHOPPING CART’ link at the top right side of the page. You can use the ‘X BUTTON” to remove the item form the basket.

Is it safe to use my credit card online at jeankelly?
Yes, your personal online security is important to us. All orders are processed through a 256 bit secure encrypted connection. No credit card details are stored by jeankelly, and all transaction are processed through Payfast.
What payment methods does jeankelly accept?
We accept Mastercard, Visa, and EFT / bank deposit payment.

Returns & Exchanges

How to exchange your jeankelly online purchase
If you need to exchange an item, please send us an email kelly@jeankelly.co.za
The item must be in perfect condition and in the original packaging. If there is a manufacturing defect, we will repair or replace at no charge. Please note that you are responsible for the cost of postage to us for returning any items. We will cover the delivery back.

Please forward the product and information to:
Jeankelly
PO Box 53347
Kenilworth
7745

Include:
  1. A copy of your receipt or pertinent information (your name, address & phone number).
  2. Notation of your request for exchange.
We will handle per your instruction immediately.
Note: items on clearance or promotion may not be sent back for exchange.
What is the jeankelly return / exchange policy?

Jeankelly take pride in the quality of their products. If you bought your bag or accessory from our website, we will be happy to exchange your purchase within 14 days of receipt.

If you bought from a retailer, please contact that retailer for assistance. We can only accept exchanges for orders bought through our website. If you have any questions please contact us before sending the items back.

Shipping & Delivery

Can I change my shipping address after my order has been dispatched?

We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.

Can I track my order?

Yes you can track fastway parcels online at www.fastway.co.za
SA postal parcels at www.sapo.co.za or call 0860 111 502.

Does jeankelly ship to multiple addresses?

Unfortunately, you may only ship to one address per order.

How soon can I get my order and how much will it cost?

Free shipping on orders over R499 or more (3-4 working days excluding weekends) , standard shipping R55 ( 3-4 working days excluding weekends).

Outlying areas (5-6 working days delivery excluding weekends)

How will I know you received my order?

After you place your order, you will be sent an email confirming that it has been received.

Which countries does jeankelly ship to?

All areas within South Africa. Please contact us using the contact form for international shipping inquiries.

Wholesale

Would you like to become a retailer of jeankelly?
If you would like to become a retailer of jeankelly, please fill in the below application form.

instagram

Share your photo with us using #jeankellycpt

I just love my bag!! Speedy delivery 🚚. Super happy will recommend and support them anytime.
Marianka Van der Smit
Marianka Van der Smit
2020-03-25T13:21:11+0000
If only the baby could come as fast as the stylish new bag.
Namene Kalili
Namene Kalili
2020-02-26T08:46:42+0000
Absolutly in love with my bag, dummy clips and envelope. Beyond all expectations, products are of quality but still have that love and care put into them. Highly recommend JK ♡
Cyanne Winterton
Cyanne Winterton
2020-02-13T15:50:47+0000
Hi, My best friend bought me a Jean Kelly diaper bag for my baby shower - it was on my wish list. I started using it even while still pregnant - it’s not just a diaper bag. I use mine every day!! Mine has my basics in - keys, wallet, makeup bag, and babies basics - including my Jean Kelly changing mat which i literary use daily. As a new mom, you feel tired, overwhelmed and gross. Having all your stuff together in a NICE bag that doesn’t have cartoons or bright colours on was lovely. I love my bag!! ❤️
Lydia Erasmus Strydom
Lydia Erasmus Strydom
2020-02-10T08:04:29+0000
I have always heard so many great things about Jeankelly's baby bags from friends, and I was so excited when the time came to finally get my own one. I could not decide which one to get, so I bought 2 of them and I am very happy that I did. Currently living in Germany, I found the website really helpful to narrow down which ones I wanted, and the communication and service that I received was amazing!I bought the Contemporary Leather bag, which has been perfect as my main baby bag with so much neat storage and pockets to keep everything that I would need when out and about with little Benjamin. And then for quick trips out the house and walks in the park, etc. the Leather Sling Changing Clutch is perfect! At first I was not sure how much it would fit, but wow, I keep 5 diapers, a full change of clothes, bib, swaddle, nipple cream, baby bum cream and some hand cream for myself all in there. Plus it also comes with the changing mat inside which I have found so useful! I also have the pram clips which are great and make my pram look very stylish with my baby bag hanging on the back of it.If you are considering to buy a Jeankelly bag, I wouldn't think twice and promise that you will be as happy and impressed as I am! I also love the design of them and you can see that they are very well made. I feel so trendy when I am out and about with Benjamin and both bags also have zip compartments on the outside that I place my wallet, cell phone and keys in, so convenient!read more
Amy Van Der Merwe
Amy Van Der Merwe
2020-02-09T12:23:08+0000
Amazing service!!! Waited only 2 days for my baby bag and I am over the moon with how beautiful it is, not even talking about the great quality!!! Would recommend Jeankelly to everyone!!! Thanks so much!!!
Sharne Tondo
Sharne Tondo
2020-01-25T06:32:51+0000
Fantastic service and great quality! Im currently living in France and couldnt find anything of equal value here. I found Jeankelly online and they arranged to drop the bag off at a hotel in Cape Town, to be flown to me. Communication was quick and i was spoiled with an extra dummy clip as well :) Super impressed and can highly recommend this product. Thank you!! ⭐️⭐️⭐️⭐️⭐️
Rouxanne Dauncey
Rouxanne Dauncey
2020-01-16T08:11:04+0000
There are only great things I can say! My bag came super fast, it looks amazing! And to top it off I had a surprise inside from JeanKelly. You will absolutely not regret spending your money here. Thank you so much for my stunning bag!
Megan Swanepoel
Megan Swanepoel
2020-01-14T05:44:41+0000
Amazing products and good communication ! So happy with my baby bag ! Thank you very much Jeankelly 🙌🏻
Zelda Ludick
Zelda Ludick
2019-12-23T19:45:59+0000
Wow! What incredible service! Ordered my bag on Friday afternoon and it arrived Monday morning - and with a special extra spoil too! I’ve wanted a Jean Kelly bag since my first child almost 3 years ago but just couldn’t afford it so I bought the bag clips as a promise to myself that I would get my bag eventually!!! It’s magine my excitement when it arrived this morning - earlier than expected and it is even better than I remembered!!! The attention to detail, quality of the leather, perfect stitching - it’s a work of art!Thank you Jeankelly
Philippa Reid
Philippa Reid
2019-10-28T13:01:55+0000
Love ❤️ my bag!!!lots of pockets for everything and it does not break like all the other diaper bags out there!!!the handles don’t break,the straps don’t break and the pockets don’t break!!!so easy to clean and I’m a stylish mama now!!!thank you so much for a proudly South African bag!!!
Marissa Steyn
Marissa Steyn
2019-09-16T11:54:46+0000
Thank you so much for the wonderful service! From the beginning to the end was such a breeze!The quality of your bags are impeccable, so happy with all my purchases, would recommend you over and over again❤️
Misha Goeiman
Misha Goeiman
2019-09-12T21:48:52+0000
I bought the leather baby bag online and they literally responded in a day and my bag was sent for courier the next day, i received my bag within 4/5 working days. The bag it is beautiful , strong good quality, big and exactly like on the picture.. I am super excited 😊 and very impressed with their outstanding service.. I will buy from them again Thank you 🙏🏽JeanK keep up the good work ❤️
Mandisa Nyathi
Mandisa Nyathi
2019-08-23T08:48:03+0000
Extremely excellent customer service ❤️❤️ ordered dummy clips and was so impressed with the product as well as packaging, little card sent with it and speedy delivery - Jean Kelly comes highly recommended- thank you for the great experience 🌸🌸🌸
Lindsay Botha
Lindsay Botha
2019-08-01T17:51:28+0000
Thank you for my GORGEOUS bag! I LOVE it! And thank you for the dummy clip - that is such a kind treat! Cant wait to use it all! Really appreciate your fast and efficient service and fantastic bags! Highly recommended!!
Thandi De Wit
Thandi De Wit
2019-07-30T04:52:06+0000
Jeankelly is an amazing company to do business with. beautiful items and fantastic service. highly recommended!!
Diana Venn Feenstra
Diana Venn Feenstra
2019-07-24T11:47:58+0000
When your Gorgeous Baby Bag arrives...things start to become real! I am so impressed with the quality, craftsmanship and special touches Jeankelly!!! What a beautiful bag! This momma is getting SUPER excited to do life with her little boy 💙💙💙
Elaine Fritz
Elaine Fritz
2019-07-03T17:44:50+0000
Amazing experience and service from Kelly at Jean Kelly. My nappy bag is just perfect, exactly what I wanted and she went out of her way to get the exact colour I wanted and in record time. Brilliant company!
Rebecca Claire Whitehead
Rebecca Claire Whitehead
2019-05-31T08:40:12+0000
such great service! love my nappy bag & dummy clips for my girls! thank u very much!
Julie Cloete
Julie Cloete
2019-05-24T04:07:39+0000
My baby bag is just gorgeous! It is exactly what I was after and I hear from my friends who organized it for me how amazing the service was and how accommodating everyone at Jeankelly was in getting this bag to me in DBN on a serious last minute dot com moment. Thank you for a beautiful product that I am looking forward to using.
Allana Gagiano
Allana Gagiano
2019-05-20T14:17:25+0000
Thank you so much for my stunning bag and the bunny and dummy clip! Best quality and excellent service!
Anchané Koekemoer
Anchané Koekemoer
2019-05-17T19:50:35+0000
What a Woooow and an outstanding service 👌👌👌🥰🥰🥰Thank you so much for my lovely bag and the dummy clips.I'm totally in love with the items. Can't wait to use them when baby arrives. You really know how to make your customers feel special 🥰😊
Manthoba Mamabolo
Manthoba Mamabolo
2019-05-14T14:57:39+0000
Amazing service and the best-looking nappy bags on the market, in my opinion. I ordered the changing clutch on Monday afternoon, and it was delivered on Tuesday morning. I have used the larger changing bag (the leather shopper) for almost 2 years with my oldest child and I have loved it. I am now pregnant with my second child, and decided I wanted a more compact and easy-to-grab-as-I-run-out-the-door option. The clutch seems to be of equally good quality to the shopper (and it seems to be the perfect size - not too big and not too small). Can't wait to use it for both kids' nappies, etc. plus my wallet, keys and phone. I'll use my bigger bag for the various toys, books, snacks and changes of clothes a toddler, newborn and mom need when we go out for longer than a couple of hours now! (PS. Thanks also for the dummy clip and leather polish - a lovely surprise.)read more
Tania Kliphuis
Tania Kliphuis
2019-05-14T08:24:22+0000
I absolutely love love love the bag! Thank you for your great service and top quailty product.
Natasha Zealand
Natasha Zealand
2019-04-30T06:58:08+0000
7 years on and I’m using my bag for baby number 2, strong, durable and simply exquisite.
Angela Morony
Angela Morony
2019-04-19T19:34:57+0000
Thank you Kelly for the excellent service and goods received. I have used Jeankelly dummy clippers with my first baby and was so impressed with the quality that I have ordered for my second baby which is due in a few weeks. I have ordered five dummy clippers and what I have received was beyond my expectations, a personal note and an extra dummy clipper included in my parcel. Thank you so much for the personal touch from making up the parcel to taking time to write a personal handwritten note. I would definitely recommend Jeankelly to all my friends.
Yolandi Roos
Yolandi Roos
2019-04-16T07:29:29+0000
Thank you Kelly for my beautiful baby bag I absolutely love it! The quality is amazing and the service received from you was outstanding, it was such a pleasure to deal with you. I can’t wait to start using my beautiful bag, thanks again Nicole
Nicole Kimmings
Nicole Kimmings
2019-04-02T17:05:41+0000
Best products! Friendliest service! 🤰🏻🤰🏻
Jessica Chambel
Jessica Chambel
2019-04-02T09:52:31+0000
Exceptional service, fast delivery and the most beautiful products! Continued communication from ordering and even a personalised note with my delivery. Super impressed.
Lara Rene Smidt
Lara Rene Smidt
2019-03-20T10:41:44+0000
Just want to say thank you very much for my products, received it this morning!! Cannot wait to start using it. And thank you for the handwritten card, this is very special, service with excellence!!Kind RegardsAnel
Anel Liebenberg
Anel Liebenberg
2019-03-12T13:19:39+0000
Placed an order on the 28th of Feb, recieved my package today!! I am soooo in love! Thank you Joy for the email about the dummy clip and your help! Kelly you have a fabulous mom!! Will recommend you to all friends and family!💜
Michelle Buys
Michelle Buys
2019-03-04T17:02:57+0000
Thank you for our beautiful & excellent quality dummy clip. The delivery was super fast & we are very happy with your service & product 👌🏻
Vivienne van Deventer
Vivienne van Deventer
2019-02-23T06:11:50+0000
ABSOLUTELY STUNNING... Love my bag!!
Jacky Crymble
Jacky Crymble
2019-02-20T05:08:47+0000
Received my Jeankelly diaper bag Friday! Thank you so much😍It is beautiful ❤️
Chanél van Zyl
Chanél van Zyl
2019-02-10T15:34:53+0000
Delivery was quick, order was seamless and I even received a handwritten note!the bag itsself is perfect. Amazing quality and functional without any useless or annoying features. Simple and elegant. I love it
Michelle Steenkamp
Michelle Steenkamp
2019-02-10T08:17:35+0000
Everything everything everything
Antoinette Adams
Antoinette Adams
2019-01-25T19:50:06+0000
I received my bag this morning! I'm INLOVE with it! Thank you sooooo much xxx
Arina Bothma
Arina Bothma
2019-01-22T08:13:59+0000
My babybag arrived today. Very impressed with the quality. Thanks for the dummy clip added bonus not even to mention the hand written thank you card. Excellent service.
Elbe Brink
Elbe Brink
2018-12-19T18:43:59+0000
Awesome service, great product! Order arrived within 48hrs.
Johann Van Schalkwyk
Johann Van Schalkwyk
2018-11-23T14:17:46+0000
I'm impressed with the quality of my baby bag. And the goodies, thank you. Jeankelly 👌👌
Cawuke Lorcia
Cawuke Lorcia
2018-10-16T12:37:45+0000
Received my awesome baby bag today. Love the extra gifts, that is so awesome, thank you. Even got a beautiful note with it. Excelent communication. One happy mommy to be!! Wish I could still rate a 6 out of 5 stars. 🤗😍
Marisa Monique Morris
Marisa Monique Morris
2018-10-10T17:39:31+0000
love love love my bag from jeankelly!!!
Etienne Jenny de Villiers
Etienne Jenny de Villiers
2018-09-29T11:20:12+0000
So so happy with my two pocket baby bag - beautiful quality and finishing, the little accessories are so sweet, complete with a little baby Nuk dummy and handwritten card. Excellent service and communication. Highly recommended!!! Thank you JeanKelly team!
Lené Le Roux
Lené Le Roux
2018-09-01T12:11:44+0000
I am over the moon with my purchase and the special attention given to the packaging. The complimentary dummy chain, handwritten thank you note and leather cream was a welcome surprise. Thank you so much Jeankelly for delivering knock your socks off service!
Celia Kilian
Celia Kilian
2018-08-15T19:52:50+0000
Thank you for the awesome service, the cute note and the dummy clip😍Keep up the quality work you do. Cheers to many more designs I will purchase from you. I love love love love the bag❤
Thandeka Mzizi
Thandeka Mzizi
2018-08-15T09:26:11+0000
Would order again in a heartbeat. Ordered 3 dummy clips and i got a free one jist because they didnt have the one I ordered. Wonderful quality that last!! Will never use another dummyclip for my kids
Lana Flynn
Lana Flynn
2018-08-06T18:11:32+0000
Thank you so much for my lovely bag, bunny and clips. I'm totally in love with the items. Can't wait to use them when baby arrives in December. �. PS. You're service is outstanding.
Lianie Pretorius Botha
Lianie Pretorius Botha
2018-08-01T10:14:59+0000
Awesome product and excellent service! Thank you so much!
Shanelle Dreyer
Shanelle Dreyer
2018-07-20T15:40:53+0000
Hello there JeanKelly teamThank you so much for the very quick 2day delivery turnaround time of my order which I received today - and for the dummy clip gift! What a lovely surprise. The backpack bag is just beautiful and I can’t wait to start using it �� � #supportlocal
Candy Hawkins
Candy Hawkins
2018-07-11T18:19:17+0000
Absolutely love my nappy bag!!
Linda Wehrmann
Linda Wehrmann
2018-07-09T18:14:45+0000
What can i say.... wow. I just love my new JeanKelly bag. Its worth every cent. Thanks Kelly
Nicolett Steyl
Nicolett Steyl
2018-06-26T12:46:15+0000
Wow, I am so incredibly impressed with your quality of product & service delivery JK! I ordered the leather nappy changing clutch and changing mat and you tossed in a leather dummy clip as a gift (and it is the one I have had my eye on since the beginning). Delivery was so quick as well.Thank you so much for the absolute pleasure of doing business with an establishment like yours! Oh and thanks for the leather food too :) This was my first purchase but most certainly, will not be our last. Kind regardsJayne
Jayne Du Toit
Jayne Du Toit
2018-06-19T11:18:09+0000
Absolutely stunning and amazing quality products!!! Kelly and her team are so efficient and caring and make purchasing online a dream! So much care and extra effort is taken to make the delivery special when you open your parcel! Thank you so much for everything it is so appreciated!!!
Kristin Shaw
Kristin Shaw
2018-06-13T16:24:32+0000
Inlove with my babybag!!!� Can't wait to start using it.
Sonette Hitchcock
Sonette Hitchcock
2018-06-13T08:23:45+0000
Wow, the new dummy clip with silicone ring is amazing. A funky leather dummy clip, who would have thought. Thank you, thank you, thank you, delivery on time and all interaction professional.
Kirk Lawler
Kirk Lawler
2018-05-28T07:05:09+0000
I LOVE MY JEAN KELLY BAG!! It is so beautifully made and all the small personalised touches especially the hand written thank you card was so special! And here in a few short days! Unreal customer service! Keep up the grear work! Your team has made my day! Thank you thank you!
Chere Leigh Hurkens
Chere Leigh Hurkens
2018-05-23T18:17:47+0000
Quick delivery after our order at the expo on Sunday. (Less than 3 days) Thanks Kelly - my baby bag is beautiful! ♥ Can't wait to start showing off!!
Eddie En Lauzanne Engelbrecht
Eddie En Lauzanne Engelbrecht
2018-05-23T09:46:32+0000
Love love love the new and innovative adjustment to the dummy clip! By using a band instead of a flap the dummy clip can be used on either a dummy with a handle and those without. The band is strong enough to hold tightly around the dummy "knob" giving you piece of mind that the dummy will stay firmly where you left it.
Laura Persse
Laura Persse
2018-05-22T06:14:40+0000
Hi Kelly Thank you for the absolutely gorgeous Jeankelly 5 pocket leather fudge bag!! It's absolutely gorgeous � I'm in heaven!! Was a little girl opening up my present! Thank you for your amazing service. Your kindness and helpfulness in everything I asked. I truly appreciate it! Every small detail that comes with the bag and the dummy clip. You have more than one happy customer here, you have a client for life. �
Alexandra Kladis
Alexandra Kladis
2018-05-10T11:41:28+0000
Thank you for the fantastic after sales service. A clasp on the strap of my bag broke and after contacting Jeankelly it got picked up and fixed within a day. Great service! And I love my bag so glad to have it back so quickly!
Marilize van Niekerk
Marilize van Niekerk
2018-05-03T19:27:02+0000
Thank you soooooo much for my lovely bag, I felt like a little girl opening the best present in the world yesterday! It is a great product and I loved the personal touch and small detail that comes with the package! Thank you so much for including the bunny and dummy clip! My bag is now packed and I’m ready to go to the hospital when my little one decides to surprise us ☺
Leana Viljoen
Leana Viljoen
2018-04-17T14:13:47+0000
Azra Ismail Saloojee
Azra Ismail Saloojee
2018-04-17T08:57:08+0000
An absolutely beautifully designed product, with personal excellent service. My best friend is so happy with her baby bag!! Thank you!
Shivani Pillay
Shivani Pillay
2018-04-14T21:22:48+0000
So happy with my beautiful leather baby bag, such good quality and service. Change mat and bonus leather dummy clip were a nice surprise. Glad I supported this SA company �
Robyn McCarthy
Robyn McCarthy
2018-04-05T11:13:26+0000
Thank you for my feeding pillow,dummy clip and clutch that arrived today. I now have the complete JK set to fit into my JK bag. Especially for the handwritten note and extra gift of dummy strap...it is small generous gestures like this that makes you such a pleasure to purchase from! �
Catherine Elizabeth Reynolds
Catherine Elizabeth Reynolds
2018-03-28T17:14:07+0000
I received my bag this morning and I just want say THANK YOU so much, I super Love my Jeankelly bag. Thank you as well for the service I appreciate you, you don't get service like yours often.
Nukitta Bothma
Nukitta Bothma
2018-03-26T08:20:04+0000
I am really impressed with the service delivery and the quality of Jean Kelly! Unlike many other service providers I've had to deal with lately, my Jean Kelly order arrived quicker than promised and without any issues whatsoever. The quality of the bag is undeniable too and I truly cannot wait to start using it when baby arrives. What a pleasure to deal with such a professional outfit, job well done, and please keep it up!
Nina Brown
Nina Brown
2018-03-22T12:18:32+0000
Hi Kelly! I just wanted to say a huge thank you for my nappy bag! It is the most incredible purchase and I have been so happy with it! Wonderfully spacious and has absolutely everything a mom can dream of! The dummy clip is such a bonus - I love the design and it is used all the time! Well done on your hard work - your bags are amazing 💕💕💕
Kerryn Pooler
Kerryn Pooler
2018-03-16T13:10:59+0000
Liske Trollip
Liske Trollip
2018-03-07T08:40:56+0000
So inlove with my Jeankelly classic leather bag!! Got it as a surprise Valentine's day gift after staring at it for a few months! Best quality and great service! Thank you for my extra surprises in my bag, cannot wait for baby nr2 to arrive!
Chantelle Viljoen
Chantelle Viljoen
2018-03-06T15:27:46+0000
Amazing service from Jean Kelly, love love love my bag. Thank you �
Amanda Budler
Amanda Budler
2018-03-03T06:46:32+0000
If you want a great quality bag that all your friends will compliment you on and the BEST personalized customer service that you will ever experience in your life. Love JeanKelly <3 Highly Recommend! The pram clips are genius too :)
Janine Rimmer
Janine Rimmer
2018-02-09T08:42:54+0000
I just adore my GORGEOUS caramel 2 pocket leather shopper baby bag and could not stop smiling when I received it. The quality is impeccable and the service I received was amazing, not only did Kelly take the time to send me pictures of the bag but I got a lovely hand written note and the cutest dummy clip with my order. Thank you again Kelly!!!
Bianca Heyneke
Bianca Heyneke
2018-02-02T19:05:37+0000
Best service and bag! Thank you for your speedy delivery, hand written note and my dummy clip. I did a lot of research before deciding on which company to use and I can say that Jeankelly is by far the best. The bag is sewn flawless. The inside is a very durable and thick material and again so perfectly sewn. The clips and zips is also of high quality and durable. This bag is definitely a bag that will last you a lifetime.
Deidre Thiele
Deidre Thiele
2018-01-04T13:04:47+0000
I am super impressed and happy with my Jeankelly bag purchase! I ordered the bag yesterday and received it today. And it's lovely! Best service I have ever received! I also got a surprise dummy clip with my purchase. Thank you so much for your great service and product, I love it and can't want to start using it!
Marike Opperman
Marike Opperman
2017-12-21T19:45:06+0000
Having known about my birthday present for weeks and unable to get it till today � was like torture. Kelly thank you so very much for my dummy clip that I also recieved. The bag is just too awesome and with the times, really love the space inside the bag as well. Thank you so very much !
Nabeelah Rawoot
Nabeelah Rawoot
2017-12-12T13:48:19+0000
Amazing product. Love everyday with my bag... and my baby
Marie-Louise Nel
Marie-Louise Nel
2017-12-05T07:30:35+0000
I LOVE my not one, but TWO Jean Kelly bags. They are so well thought out in their design, making them very practical to use, and at the same time they are stylish and beautiful. I have received outstanding after-sales support from Kelly herself. Kelly is an incredible business owner who really goes the extra mile to ensure that her customers are happy with their beautiful purchases.
Emily Innes
Emily Innes
2017-11-27T18:18:05+0000
Naajidah Du Plessis
Naajidah Du Plessis
2017-11-27T06:33:49+0000
I absolutely LOVE my toffee 2 pocket leather shopper which I received today...only 2 days after placing my order. Such prompt and efficient service received from Kelly. The quality is great and the dummy clip I received with the bag is gorgeous! I can't wait to use everything when my baby arrives.I will definitely be purchasing other Jeankelly products in the future after such a pleasant online shopping experience and receiving top quality products.
Lauren Meier
Lauren Meier
2017-11-16T14:38:27+0000
Purchased gifts for friends. Excellent, speedy and friendly customer service and beautiful products! Highly recommended.
Anja Cawood
Anja Cawood
2017-11-13T04:32:42+0000
The nappy changing clutches are the best! They look great and so handy if you want to travel light! Great service and personal touch. Well done Kelly!
Kerry Moir Venter
Kerry Moir Venter
2017-11-12T18:28:20+0000
Service was amazing and the bag is stunning!! Really friendly and great customer care!! Love!!!
Inge Zondagh
Inge Zondagh
2017-11-09T10:27:05+0000
I ordered the leather 3 pocket baby bag. The quality is amazing, the size is just perfect for everything I need and more!! The customer service was fantastic!
Candy Cook
Candy Cook
2017-11-07T15:49:11+0000
Thank you so much for my lovely baby bag! Excellent service with a smile and thank you to your mom as well �
Megan Neal
Megan Neal
2017-10-31T15:28:28+0000
This bag turns new moms into organized, always prepared and confident super moms! Cleverly thought out, made out of fantastic material and fabulously stylish. Thank you Kelly for your wonderful approach and customer service.An ideal gift for your wife, your friend or for yourself! ;)
Irina Badenhorst
Irina Badenhorst
2017-10-10T17:24:55+0000
Dawn Y Clarke
Dawn Y Clarke
2017-09-29T21:31:29+0000
Alicia Steenkamp
Alicia Steenkamp
2017-09-14T20:55:34+0000
Tanya van der Merwe
Tanya van der Merwe
2017-09-14T09:38:17+0000
Hasseina Govender
Hasseina Govender
2017-09-13T02:43:48+0000
Michele Rehder
Michele Rehder
2017-09-06T19:50:54+0000
Lethabo Bokamoso Mokone
Lethabo Bokamoso Mokone
2017-09-06T18:30:01+0000
Nicolene Seal Brown
Nicolene Seal Brown
2017-09-06T16:35:29+0000
Great products and service! Wish I could give them 10 stars!! Will definitely spread the word and order more of their products x
Laetitia Jardim
Laetitia Jardim
2017-08-23T04:14:45+0000
Kate Stewart
Kate Stewart
2017-08-07T09:46:57+0000
I was really impressed with Kelly's service. She even came through to me at work to show me all of her bags. My order was delivered today, just 2 business days after placing it and came with a hand written note and a free dummy clip! So looking forward to making use of my nappy bag and other Jeankelly products once baby is here! Thanks so much Kelly!
Kirsty van Haght
Kirsty van Haght
2017-07-31T13:07:16+0000
I received my order yesterday. I couldn't stop smiling. Everything in perfect condition... The bag is awesome, pillow very comfortable, the pouch is amazing ... Great quality... Great packaging... And the hand written made me fall in love with you guys. Thank you so much for the excellent service.
Bulelwa Ntunzi
Bulelwa Ntunzi
2017-07-27T05:07:21+0000
To Jean: I haven't experienced such Great customer service from anyone in a long while! Thank you very much for all your effort!! And my JK daiper bag is Stunning!! Very impressive shopping experience and Products. Thank you very much!! I wish u lots of success to come. Regards Gaylene.
Gaylene Booysen
Gaylene Booysen
2017-07-15T08:34:20+0000
This is the best feeding pillow, it's convenient makes feeding so comfortable and easy. I love the fact that the whole family can use it when feeding the lil one's. I recommend this product to all the parents, its a must have.
Promise Megan Simelane
Promise Megan Simelane
2017-07-12T09:11:00+0000
I am loving the fact that you guys are part of the Friyay Giveaway! LOVE THIS PAGE!
Jolandie Joy De Waal
Jolandie Joy De Waal
2017-07-12T09:01:55+0000
Gerbrandt Rust
Gerbrandt Rust
2017-07-11T14:13:30+0000
LOVE my new nappy bag � Thank you so much for the fantastic, friendly service and my beautiful bag �
Donne Keirsgieter
Donne Keirsgieter
2017-07-05T18:33:05+0000
Beautiful products that is very well finished. Kelly assisted me very speedily in an exchange of a gift and even sent me a beautiful elephant dummy clip as a gift for my baby. Couldn't commend her enough on professional and efficient service. In love with this brand
Loret Combrinck
Loret Combrinck
2017-06-26T19:56:42+0000
Wow, what a superb experience I have had with Jeankelly! The products are world-class, with customer service to match! I highly recommend Jeankelly to moms and dads looking for superior quality products along with outstanding customer service!
Nicholas Persse
Nicholas Persse
2017-06-15T09:44:50+0000
Megan James
Megan James
2017-06-15T07:43:20+0000
So impressed with the stunning products and professional customer service! Looking forward to ordering from Jeankelly again :)
Daniela Morris
Daniela Morris
2017-06-14T09:34:43+0000
Not only are the jeankelly products beautiful and well made, but the customer service was amazing from start to finish. Quick responses to emails, regular updates on the progress of my order and special care in the final execution of the order.
Marialet Greeff
Marialet Greeff
2017-06-07T08:58:12+0000
Tanya Peenz
Tanya Peenz
2017-06-06T17:38:18+0000
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