What is the jeankelly return / exchange policy?

Jeankelly take pride in the quality of their products. If you bought your bag or accessory from our website, we will be happy to exchange your purchase within 14 days of receipt.

If you bought from a retailer, please contact that retailer for assistance. We can only accept exchanges for orders bought through our website. If you have any questions please contact us before sending the items back.

instagram

Share your photo with us using #jeankellycpt

How do I clean and preserve my jeankelly leather b

Just the 2 of you… 🎀 And you have your @jean

Busy this weekend? 💭 @jeankellycpt is enroute

This bun-bun popped out of the burrow 🕳 Wishin

Some bunnies don’t like dummies 🐰 Use our @j

There's a NEW faux on the block. 🏴 Intro’ing

Reviews

The only nappy backpack you will ever need! Absolutely beautiful and amazing quality. The changing mat is also great quality and we received a lovely dummy clip free with the purchase. Thanks for the excellent customer service and quality product. Local is lekker!

What great products and service! I already let my other mom friends know where they should get ther diaper bags! So I was between a few bags and decided to message Jeankelly about a bag that was out of stock. They checked if there was an extra one somewhere and came back to me ASAP! But, they then let me know about the shopper bag in a new colour and OMG! Did that make disissons hard! I ended up going with the new colour and a pair of pram clips. I did not expect my bag TODAY NOR the little grey bunny leather dummy clip they added in extra for me... Wow.. Just wow... Like I said l... Great service... Great product... Can't wait to show of my new bag 😍👍🏻

This is just an appreciation post for the exceptional service I received from Jeankelly. I ordered gifts online for two friends of mine who are expecting. It was a single delivery as it was going to the same address. After placing the order Joy immediately contacted me via WhatsApp (I hadn't even gotten a message from the bank yet) to find out if I'd like to include a message for each gift and which items were for which recipient. The items were them separated and a card with the message was included. Thank you so much Joy for the excellent service and attention to detail. It was a pleasure dealing with you.

❤️ We love JEAN KELLY products! ❤️ As a twin Mum I could not live without my JK backpack. Most of the time I’m carrying around 2 children so you need your hands free. The backpack is the perfect size to fit all your essentials in. (Even for 2 babes) It is light weight, the right amount of pockets, easy to access and stylish. Beaches, parks, play grounds, shopping malls, the aquarium ~ this bag has been on many adventures! Let’s not forget about the perfect sized changing mat which once again has been to so many “exciting” places. 😛 My last mention is the JK dummy clips which lasts forever... such a win!!! These are a great baby shower gifts! Leather, practical and fun. Thank you for making a mother’s job easier - 5 stars ⭐️⭐️⭐️⭐️⭐️

Absolutely love my Jeankelly 2 pocket nappy bag! So cute that it comes with a changing mat too- thank you. I added the pouch and changing mat combo to my order and I'm so happy that I did! Thank you for the lovely leather book cover- it's so beautiful 😍 Will definitely recommend you to all my pregnant friends! Exceptional quality and great service. A very happy customer 😀

Amazing service with a smile! Will definitely recommend JeanKelly! Ordering was easy and delivery faster than expected. I absolutely love my new JeanKelly bag. It is beautiful!!!

What is the jeankelly return / exchange policy?

instagram

Reviews

About Us

Help & Information